SHIPPING POLICY
Orders will be processed through our partner Spiritly.com
We want your online experience to be enjoyable, simple and successful.
Please review our policies and procedures and let us know if you have any questions or concerns by contacting the team at hello@spiritly.com
Order Confirmations
You will receive an email confirming receipt of your order to the email address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.
Shipping Methods and Charges
Orders placed on the weekend or bank holidays will be processed and sent on the next working day.
As long as our courier has no unexpected transport delays or addressing issues, the expected delivery time is as follows:
Standard Delivery
UK & Ireland: 2 - 4 Working Days
Europe: 4 - 10 Working Days
Please note: All orders placed after 9:00 am weekdays will be dispatched the next working day.
PAYMENT & SHIPPING TIMES
We accept most credit card/debit cards, Apple Pay, Google Pay. Orders are shipped on the same day if received before 9:00 am and we have the item in stock. If the item you have ordered is out of stock we will contact you and let you know the lead time on your purchase, normally 2-3 days.
We do not ship on Saturday, Sunday or Local/Public Holidays.
Customers must allow 10 working days for delivery before we will reship or refund orders.
Back Orders
In the unlikely event that any items in your order are unavailable for immediate shipment, the item(s) will be shipped immediately once back in stock with no additional shipping charges.
Lost Parcels
If a parcel is lost/undelivered please advise us as soon as possible so we can inform our courier of the missing parcel.
Sharp and gorgeous...beautiful citrus aroma and looks really cool... really lovely product!
Martin
Lovely summer gin, so good I’ve come back to buy more.
Mumissobusy
I’m introducing all my friends to this. But they all have to buy their own Ginato!
Clare